Embarrassing phone etiquette? Do not attend the interview….

Because it is a sure fire guarantee that if there is an issue with how a phone call is handled by a company’s employee, then the company itself is a disaster.

On Tuesday, this message was left on my voicemail:

“Hello. I got a resume from you and I want you to come in for an interview. Call me at 555-555-5555” and that was all.

My goodness gracious. Who is “I” and what company do you represent, “I”? It would be nice if you left your name and company name and included the job title while you were at it.  I mean, I’ve got a thousand potential “I”s to who I forwarded my resume; you can be pretty much any one of them.

And to boot, he did not speak clearly. He fairly mumbled throughout the entire phone call.

I could not tell what company it was. The number that the call came from was the same as the one he left me on my machine; we all know that the resume could have been faxed to a boss at their home and not to just the company’s fax machine. So who knows who this was?

Poor telephone etiquette. An 8 year old kid has better phone manners than this guy.

I’ve never seen it fail: when a company has a phone issue, forget the company. I’d be wasting my time calling this guy back.

9 thoughts on “Embarrassing phone etiquette? Do not attend the interview….”

  1. You could try a reverse phone number search to figure out who the guy is, but that shouldn’t be necessary, and it often tells you only the town. How hard is it to say, “This is John Smith with Acme Manufacturing, and I ‘d like you to come in for an interview for an adminstrative assistant position on October 16th at 3:30 p.m. Please call me at 555-555-5555 to confirm or to arrange another date and time.”?

  2. This was a call from a cell phone.

    I already spoke to the guy. Forget it; this is a no go.

    His grammar is horrible: the conversation was peppered with “don’t got” and “not nothing” and “ain’t”s. Very hard to believe a business man is capable of using this kind of grammar.

    And suppose several of us lived here? Uh, we’re supposed to play Kreskin and deduce who the message is for?

    This is a benefitless job. He wants to pay somebody to set up and run an office for his business. And the pay he is giving for the job is nothing at all. What he needs is an office manager with more than several years of experience and he needs to pay that individual at least 50K a year with benefits.

    If this is how he handles making a business phone call, imagine how he runs his business.

  3. Have some fun with this guy: Transcribe his message verbatim and then ring him up. When he gets the line say “Good afternoon. Is I available?”

    When the guy asks you who it is you are looking for, reply, “An individual by the name of I; here is the message he left” and then read back the transcribed message. haha. That ought to hit him where he lives.

  4. Sounds like a scam to be honest but have gotten a few of these calls. The worst though were the people who called with horrible accents for jobs and I had to wonder why this person got the job over someone with proper English or if the person was overseas.

    This economy is bringing out the worst in employers because I am getting bottom of the barrel myself. Between those with accents (yes I do discriminate against those people, sorry), the obviously idiotic people, the way too young for the job folks, and the scammers I am tired of all of it. Last week I got a call for a job only when I asked about salary he said something about commission might be included. In other words it’s probably mostly a commission job with a minimum salary.

  5. The thing to fear is the “draw against commission” job, where you get some nominal wage, but you are expected to earn at least as much in commissions to offset what you are “paid” so that you have a more uniform income flow. Some companies expect you to reimburse them for the pay that you were advanced against your commissions when you quit, some don’t.

    I’d bet that there are some accents that don’t bother you, such as a British or German accent. My recollection might be wrong, but I think that it’s the non-western European accents that bother you.

  6. Yeah unfortunately it is the non western accent because I will admit I have a grudge against Indians because I’ve lost jobs to them. Other accents not so much because my paternal grandmother had an English accent and the guy I am interested in has a mother with an accent (not sure if it’s Italian or Mexican).

    I had heard that about commissions and I tend to avoid these jobs. I would be afraid I couldn’t make the quota and would lose money. I think I would be good as I have done sales jobs before but at this point I want a sure thing.

  7. If the commission schedule is $X an hour PLUS commissions, it’s okay, but your paycheck will vary every pay period. It’s when you are paid only by commissions that you have to worry. It is possible to be paid by commission in arrears, just as we get paychecks, but you still have the same problem with variable income.

    A friend of mine asked me why I’m not a stockbroker, which is a draw against commissions job with no hourly wage attached. I told her that I’m not patient enough, because building your client book is endless hours of cold-calling people.

  8. The caller had a North Jersey accent thicker than the dark of night — against my better judgement, I called the guy.

    It was a legit company and one I sent a resume to the prior Saturday.

    “Here’s what the story is: I run a small business and I am just restarting the company. I got 28 resumes and out of the 28 I picked 12 people; can you come in for an interview. I will only keep you here a short while as a ‘get to know you’; we are only talking to everyone for about 15 minutes apiece. I am looking for chemistry. Right now there is no office; I need an admin to rebuild the entire front office; there ain’t no office support staff right now. I don’t even have no phones — they’re comin’ wiff the phones next week — and the fax machine don’t work. I don’t have no computers neither.”

    “You will be the first one — the pserson will file, run the office, do payroll and take care of all the admin duties. You will be the first secretary here.”

    He paused. “How much of a salary are you looking for?”

    I said, “What are you offering? i do not wish to edge myself out of the running and would rather not waste your time nor mine.”

    “Everybody is asking for up to $20 an hour. There is no health insurance; this all has to do with Obamacare and i don’t know how that will work if we get a new president. I am waiting to see what happens with that.”

    Is he kidding?

    Build the company, more or less, from a sub sub basement on up — for no benefits and a paltry salary like this???

    He needs an office manager with solid experience and he needs to pay at least 50 grand with at least reimbursed health insurance. He won’t get anybody worth his while for even $20 an hour with no benefits.

    He can’t reimburse the staff he’s got back there? He’s got 15 guys who work for him — how in the heck are they affording health insurance, IF they have it at all?

    “I don’t wanna be locked into a health insurance plan when Obamacare kicks in…”

    I worked for a company where the owner reimbursed everybody for the health insurance premium per month — you could pick what you want and get top of the line coverage; he’d cut you a check each month to pay for it.

    A good idea and it probably worked out much cheaper for him than a company plan.

    Building an office from scratch?

    A monumental task.

    And this character is getting away with murder; he’s paying a virtual song for what he wants.

    He needed the candidate to know Quickbooks inside and out. Funny how there were no QB related questions. This is how important it is.

    I don’t think he knows what he wants; all he knows is that he needs a secretary in there asap to do what he wants that person to do.

    What kind of a business man uses “ain’t” and peppers his conversation with double negatives? That went on throughout the entire conversation — how in heck does he attract and retain clients? in this day and age, double negatives and “ain’t”??? Unbelievable.

  9. He stressed that he did not want a fly by night and that he wanted somebody who will stay for a good long while. At that salary and no benefits? not likely the person will stay if they got a bigger and better offer.

    Imagine working full time and looking for a better deal — and hearing “no health insurance”. Imagine the immediate non interest from the candidate.

    And for that money you are to: see that the phones are up and running, figure out why the fax machine is inoperable, set up and install and put all of the software onto the computers — I am guessing he wants a network! Got somebody coming in to configure it? — assign email addys and passwords for each of the users, make sure tha the guys back there are computer literate and know how to use email and log in, set up the furniture, set up the file cabinets, comprise and institute a filing system, run payroll, distribute the checks, keep track of attendance for each person, make sure that there are enough office supplies and figure out what is needed in the way of supplies, see what the cpa needs when he comes in, attend to the owner’s brother and sis (who also are in the business with this guy) make sure that the alarm system is up and running and no glitches, set up the company voicemail and greeting and yeah, get extensions assigned to everyone who needs ’em….

    >p

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